Payment Policy
At CASEEK, we are committed to providing a secure, convenient, and transparent shopping experience. This payment policy outlines the accepted payment methods, payment terms, and related procedures to ensure smooth and reliable transactions.
Accepted Payment Methods
We offer multiple secure payment options to suit your preferences:
PayPal: Use your PayPal account for secure checkout without revealing your financial details.
Credit/Debit Cards: We accept major cards including American Express,Diners Club,Discover,Mastercard,Venmo,Visa.
Shop Pay: A fast and secure checkout option provided by Shopify.
Google Pay: Make quick, secure payments using saved cards on supported Android devices or Chrome browsers.
Apple Pay: Use Apple Pay on supported Apple devices and browsers for a seamless payment experience.
All transactions are processed through trusted payment gateways with encryption to ensure your data is protected.
Payment Security
Your payment security is our priority. All transactions are secured with industry-standard SSL encryption to protect your information during transmission. CASEEK does not store or access your credit card numbers or sensitive payment data.
Payment Terms
All orders must be paid in full at the time of purchase.
We do not accept Cash on Delivery (COD) payments.
Failed or Declined Payments
If your payment is declined or fails for any reason, your order will not be processed. Please check the following:
Sufficient funds are available in your account.
The billing information provided is accurate.
Your bank or payment provider has not blocked the transaction.
If issues persist, contact your payment provider or reach out to our support team at info@caseek.com.
Order Confirmation & Payment Verification
After successful payment, you will receive an order confirmation email with your purchase details. In some cases, we may require additional verification to confirm your payment for security reasons. If needed, we will contact you promptly.
Payment Disputes
If you experience any issues during the payment process, please contact our support team at info@caseek.com as soon as possible. We are committed to resolving disputes promptly and fairly. If a dispute is initiated through a payment provider (such as PayPal or a credit card issuer), CASEEK will fully cooperate with the investigation.